Communication across the customer journey
Sending a coupon to a new member and reminding someone about an unfinished purchase serve different purposes. Twicart manages each with its own conditions: automatic coupons follow registration or subscription rules; cart reminders follow the store’s email preference and timing.
Connect your email marketing with Klaviyo
Twicart offers a Klaviyo integration. Stores using Klaviyo can use this connection for their email marketing work. Plan customer communication by defining the campaign objective, intended audience and message.
Keep email offers consistent with the store
When announcing a coupon by email, clearly state its validity, minimum basket amount and product scope. For flash sales, communicate the dates and special price accurately. Link to the campaign page so customers can find the offer details.